Terms of Service

The Comfy Clogs
Last Updated: August 26, 2026

Welcome to The Comfy Clogs. These Terms of Service govern your use of our website and any purchases made through our online store.

By visiting our website or purchasing from us, you agree to these Terms of Service. Please read them carefully before using our website.

1. Online Store Terms

By using our website, you confirm that you are legally able to enter into a binding agreement in your jurisdiction.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

You must not transmit viruses, malicious code, or anything designed to interfere with the operation or security of our website.

2. Products and Product Information

We make reasonable efforts to display our products, colours, materials, sizing, descriptions, and images as accurately as possible.

However, colours and appearance may vary slightly depending on your screen, device, lighting, or manufacturing variations.

We reserve the right to modify or discontinue products at any time without notice.

3. Pricing

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors, product descriptions, promotions, discounts, or other inaccuracies.

Where permitted by law, we may cancel an order affected by an obvious pricing or listing error and issue a refund for any amount already paid.

4. Orders

We reserve the right to accept, reject, limit, or cancel orders where reasonably necessary, including in cases of suspected fraud, payment issues, stock errors, or incorrect product information.

If we cancel an order after payment has been received, we will refund the applicable amount to your original payment method.

You are responsible for providing accurate contact, billing, shipping, and payment information when placing an order.

5. Shipping and Delivery

Shipping and delivery estimates provided on our website are estimates only unless expressly stated otherwise.

Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, or other disruptions.

Customers are responsible for providing a complete and accurate delivery address.

6. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Our policies do not exclude or limit any rights or remedies you may have under the Australian Consumer Law or other applicable laws that cannot legally be excluded.

7. Promotions and Discount Codes

Discount codes and promotional offers may be subject to additional conditions, including expiration dates, minimum purchase amounts, product exclusions, or limits on use.

Unless otherwise stated, promotional offers cannot be combined.

We reserve the right to cancel or modify promotions where reasonably necessary, subject to applicable law.

8. Intellectual Property

Unless otherwise stated, the content available through The Comfy Clogs website, including our branding, text, graphics, photographs, logos, designs, and other original material, is owned by or licensed to The Comfy Clogs.

You may not reproduce, distribute, sell, modify, or commercially exploit our content without permission, except where permitted by law.

9. Third-Party Services

Our website may use or link to third-party services, including payment providers, shipping providers, ecommerce platforms, and other external websites.

Third-party services may operate under their own terms and privacy policies. We are not responsible for third-party websites or services except to the extent required by applicable law.

10. Prohibited Uses

You must not use our website:

• For unlawful purposes

• To violate applicable laws or regulations

• To infringe intellectual property rights

• To submit false or misleading information

• To distribute viruses or malicious code

• To attempt unauthorized access to our website or systems

• To interfere with the security or operation of our website

• To engage in fraudulent activity

We may restrict access to our services where we reasonably believe these terms have been violated.

11. Disclaimer

We aim to provide accurate and reliable information, but we do not guarantee that our website will always be uninterrupted, error-free, or completely current.

Nothing in these Terms excludes guarantees, warranties, rights, or remedies that cannot legally be excluded under applicable consumer law.

12. Limitation of Liability

To the maximum extent permitted by applicable law, The Comfy Clogs will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or products.

This limitation does not apply where liability cannot legally be excluded or limited, including rights available under the Australian Consumer Law.

13. Indemnification

To the extent permitted by law, you agree to indemnify The Comfy Clogs against claims, losses, or expenses arising directly from your unlawful use of our website or material breach of these Terms.

14. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be limited or removed to the minimum extent necessary without affecting the validity of the remaining provisions.

15. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be published on our website with an updated "Last Updated" date. Your continued use of our website after changes take effect constitutes acceptance of the revised Terms where permitted by law.

16. Governing Law

These Terms are governed by the applicable laws of Australia and the state or territory in which The Comfy Clogs operates, subject to any mandatory consumer protections that apply to you.

17. Contact Information

Questions regarding these Terms of Service can be sent to:

The Comfy Clogs
Email: thecomfyclogs@gmail.com